Returns & Exchanges

At AeroBand, we want you to be fully satisfied with your musical experience, which is why we offer a 30-day return policy for all our electronic instruments and accessories. If your gear isn't the perfect fit, we provide a streamlined process to ensure a quick refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Ensure the device is in its original condition and pack it securely in the original packaging, including all charging cables, sensors, and manuals.

• 3.
  Ship to AeroBand

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.